FREQUENTLY ASKED QUESTIONS
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how spicy is it? is it all spicy?
Our range goes from no spice to very spicy!
Heat lovers can head to our Hot Honey Sambal and our No.1 Hot Sauce, but almost all of our chilli products are in the MILD to MEDIUM range— here at Salt Gang we are much more interested in layers and depth of flavour than pure chilli heat!
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How do i use your products?
However you like! There are few hard and fast rules when it comes to cooking and flavours and we want you to free your minds!
Spoon our Chilli Crisp over anything that needs some heat and texture (eggs, dumplings, steak, avo toast), drizzle Straight Up chilli oil into soup and salad and over roast veg, and use Hot Fermented Honey literally on anything savoury, it’s the mainstay of our cooking.
We have recipes and loads of serving suggestions on our instagram!
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do you use msg?
Nope! No MSG in anything we make for Salt Gang.
We do use MSG personally in our lazy home cooking from time to time, because it’s tasty and such an easy way to boost flavour.
However we are great cooks and know how to get huge flavour without shop bought additives, so that’s what we bring to you :)
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how does shipping work?
We work hard to make sure your tasty goodies get to you quickly!
We post to anywhere in Australia using a variety of AUSPOST and courier companies. Once you order you’ll receive tracking.
If you have a preference for shipping with AUSPOST, please email us and let us know.
You are also welcome to select Pick Up at checkout and collect from us at a market or from our home in Glenelg! Just email us after you order to let us know where you want to pickup.
For any faulty goods or those damaged by transit, email us to let us know and we can resend your order or refund you.
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Where do you source your ingredients?
We work hard to source hyper local and Australian ingredients wherever possible.
Many of our seasonal ferments and pickles are made with local organic produce we buy at farmers markets.
We use McLaren Vale EVOO for our Italian flavours and an Australian Cold Pressed non GMO canola for the base of our Chinese chilli flavours.
We use a lot of spices that are not grown in commercial quantities in Australia, so we order from Yue Kee Grocer near the Central Markets. We source our packaging, labels, and jars all from local businesses.
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how do i get salt gang?
You can buy Salt Gang in a few different ways!
Our range is available right here on our site, and you can also find us in heaps of shops around the country, check here to see our stockists.
If we don’t have any near you, flick us an email with suggestions of where you’d like to see us!
You can also catch us in person at various markets around Adelaide (check our schedule to see where we will be). One of the best parts of this job is meeting you guys and chatting food!
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do you do wholesale? kitchen service?
Hell yeah we do. We offer our whole range for retail and kitchen service, just email us at saltgangau@gmail.com for a price sheet and more info.
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How should i store it?
We recommend storing most of our products like drizzling chilli oils, chilli crisps, soy, sauce, and salt in the pantry or fridge.
In either, away from bright light or heat, with the caps screwed on nice and tight, all these products have a very long shelf life.
Just like normal honey, store our Fermented Honeys in the pantry. Heat to reliquify if they go thick and candy up.
The Kimchi and Chiu Chow sauce should be stored in the fridge.
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why don't you use olive oil for all your oils?
MANY reasons!! We love EVOO but it has a very particular flavour profile that simply doesn’t work well with everything.
For most of our Chinese chilli flavours, EVOO is too strong and too bitter.
It goes rancid quicker, and doesn’t react well to being heated to a high temperature as per the Chinese techinque we use.
If you’re after a delcious EVOO chilli oil, we have our Italo Crisp and Italian Drizzle Chilli Oils for you.
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wanna know something else?
Email us any time at saltgangau@gmail.com or message us on our insta at saltgang_adl
We are ALWAYS up for a chat :)